Privacy Notice

Last updated: 24 October 2026

At The Atlantic Vineyard LLP ("we", "us", or "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you visit or make a purchase from www.theatlanticvineyard.co.uk (the "Site").

This policy is designed to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We collect personal data to provide our services and improve your customer experience. This includes:

Identity and Contact Data: Your name, billing address, delivery address, email address, and telephone number. We also require proof of age (18+) upon delivery due to the sale of alcohol.
Financial Data: Payment card details. Please note that all payments are securely processed by our third-party payment gateways (Wix and Square). We do not store your full credit or debit card details on our servers.
Transaction Data: Details about payments to and from you, and other details of products or services you have purchased from us (including tours and events).
Technical and Usage Data: Information about how you use our website, your IP address, browser type and version, time zone setting, and operating system.

2. How We Collect Your Data

We collect data through the following methods:

Direct Interactions: When you purchase products, book a tour, create an account, subscribe to our newsletter, or contact us via email (hello@theatlanticvineyard.co.uk).
Automated Technologies: As you interact with our Site, we automatically collect Technical Data about your equipment, browsing actions, and patterns using cookies and similar technologies.

3. How We Use Your Data and Our Lawful Basis

Under UK law, we must have a "lawful basis" to process your personal data. We use your data for the following purposes:

To fulfill your order (Performance of a Contract): Processing payments, managing your booking, and delivering products via our couriers and Royal Mail.
To manage our relationship with you (Legitimate Interest & Contract): Notifying you about changes to our terms or privacy policy, and handling customer service inquiries.
To send marketing communications (Consent): Sending you news, updates, and special offers. You can opt out of these at any time by clicking the "unsubscribe" link in any email.
To comply with legal obligations (Legal Obligation): Keeping financial records for tax purposes and ensuring compliance with age-restricted sales laws (18+).

4. Who We Share Your Data With

We do not sell, distribute, or lease your personal information to third parties. However, we do share your data with trusted third parties necessary to operate our business:

Service Providers: E-commerce and payment platforms (Wix and Square) who securely process your transactions.
Logistics Partners: Delivery companies and couriers (including Royal Mail) to deliver your orders.
Professional Advisers & Authorities: HM Revenue & Customs, regulators, and our legal or financial advisors when required by law.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to those employees, agents, and contractors who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. By law, we must keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for six years for tax purposes.

7. Your Legal Rights

Under the UK GDPR, you have the right to:

Request access to your personal data (a "data subject access request").
Request correction of incomplete or inaccurate data we hold about you.
Request erasure of your personal data when there is no good reason for us continuing to process it.
Object to processing of your data where we are relying on a legitimate interest or for direct marketing purposes.
Withdraw consent at any time if we are relying on consent to process your data.

To exercise any of these rights, please contact us at hello@theatlanticvineyard.co.uk.

8. Cookies

Our website uses cookies to distinguish you from other users, providing a better experience and allowing us to improve our site. You can set your browser to refuse all or some browser cookies, but note that some parts of this website may become inaccessible or not function properly if you do so.

9. Contact and Complaints

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

The Atlantic Vineyard LLP Email: hello@theatlanticvineyard.co.uk

Postal Address: Office 1, The Warehouse, Anchor Quay, Penryn, Cornwall, United Kingdom, TR10 8G

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.